Shopping Cart

Your cart is empty

CONTINUE SHOPPING

Official Luminox Service Center

Dear consumer,

For all repairs and warranty service please send your watch to the official Luminox Service Center. 

S.W.S. c/o Luminox 
5165 Sherbrooke O.
Suite 103
Montréal Québec
H4A 1T6 

514-489-1444

Please follow these simple steps: 

1) Package your watch in disposable packaging (not the Luminox box or pouch). When you shake your closed parcel nothing should feel loose inside.

2) Include the service form (and the warranty card if claiming a warranty service).

3) Use your tracking number to confirm that we received it.

LUMINOX SERVICE PACKAGES

Level 1: Partial overhaul

No intervention and no warranty on movement.

Quartz: Battery, clean case and bracelet, inspect and/or replace the pushpins, replace the case back, crystal and crown/tube gaskets, water resistance test (pressure, vacuum), two days testing, final inspection. 

3 hands watch: $70

Chronograph: $110

----------------------------------------

Automatic: timing regulation, clean case and bracelet, inspect and/or replace the pushpins replace the case back, the crystal and the crown/tube gasket, water resistance test (pressure, vacuum) one week testing, final inspection. .

3 hands watch: $130

Chronograph: $385

Level 2: Major overhaul

One year warranty on new parts and labor.

Quartz: same as partial + complete new movement. Other parts require an estimate. One week testing, final inspection.

3 hands watch:  $125

Chronograph: $205

----------------------------------------

Automatic/manual wind: same as partial + complete movement overhaul (disassembly, cleaning in four different baths + ultrasonic, reassembly, lubrication) replacement of minor worn parts as required, major parts require an estimate. One week testing, final inspection.

3 hands watch: $380

Chronograph: $775